Frequently Asked Questions

How is 100kg+ air freight priced? Greater of actual/volumetric, banded; UK reference 27-32 CNY/kg. Pricing. What does DDP include? Export to last-mile + duty/VAT prepaid. DDP explained. Can batteries fly? Yes, with UN38.3/MSDS. Battery guide. Do you ship to Ukraine? Channels live (MEEST/Ouxiang), Warsaw truck feed. Ukraine lane. How long? Air DDP UK 5-8, Poland 4-7, Ukraine 5-8 days. Transit. Minimum? Air from 21kg, sea-air from 1CBM/100kg, EasyGet parcels under 50kg. Will customs hold my cargo? Under DDP we handle it; missing certs/low declaration are the usual causes. Customs. How is VAT paid? Prepaid under DDP with tax receipt. VAT. FBA supported? Yes, truck appointment + labeling. FBA. How do I verify you? 528 waybills, 462 declarations, 29 channels sample-verifiable. Certifications.

Ask us